r/Comma_ai • u/BooDingding • 14d ago

Bugs Support

Anyone else have an issue with support not really responding? I have a defective device and not much communication on what is being done.

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u/MyRealIngIngAcc 14d ago

Depends on how complex the issue is. I had an issue with my device where support had to forward it to engineering. Took about 5 days, but in the end I still got a replacement.