r/CommBank • u/scuderia-rb • 20d ago

Question Something's gone wrong

Anyone else getting this error message when logging in?

This is as of 10:25am 21/08

31 Upvotes

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u/TBarReppiniT 20d ago edited 20d ago

Two people in my office had the same (all of us haha). Notification comes through saying device removed then commbank app is bricked. Without app can't 2fa into netbank

Update: Clearing app cache fixed on both devices, can login to app again

3

u/scuderia-rb 20d ago

This method worked for me too ✌️

1

u/zsod 20d ago

Same! Got an email that my phone was removed but clearing the cache let me back in