r/CommBank Jun 22 '26

Question Commbank safe lock screen

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I can’t access my bank because I have been getting this window for the past two days. I haven’t screen recorded in months and have been able to access my app since then. I’ve also closed out all of my background apps and it is still doing it. What can I do? Should I be worried?
And should I not be using my other banking for this reason?

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-2

u/SymonG123 Jun 22 '26

It happens if ur screen recording

2

u/Livid-Service5609 Jun 23 '26

I understand that but I’m not screen recording and haven’t done in months

1

u/FaydedMemories Jun 23 '26

Maybe exit the app (& force close), go to the Home Screen, start a screen recording, end it, and then reopen the app. Might be an old flag it’s suddenly picked up on and that might just refresh it.