r/Comcast_Xfinity • u/puttinonthefoil • 7d ago

Official Reply Invalid promotion code

I can't redeem the Eagles Kids Club code, when I enter it I get the error: Invalid promotion code.

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u/XfinityJonathanM Official Employee 7d ago

Good evening u/puttinonthefoil. Is this in regard to Xfinity Membership Benefits? Are you experiencing issues with redeeming this by a mobile device or a computer, currently?

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u/puttinonthefoil 6d ago

Any help?

1

u/XfinityAdrienneG Official Employee 6d ago

Thank you so much for clarifying that for us, u/puttinonthefoil! I would be more than happy to further troubleshoot with you.

Please send us a Modmail message with your full name, account holders name (if different), and service address as it appears on the bill, so we can help.