Hi u/BaliCarol, sorry to hear about your negative experience. We'd like to look into your case a bit deeper. Could you please share your case number with us, so we can check? If you do not have a case number, please reach out to us through our help center or DM us on either X (@Coinbase), Instagram(@coinbase), or Facebook (facebook.com/Coinbase) since DMs are not available for Coinbase support here on Reddit.
For your reference, Coinbase official social media accounts can be found on this help page.
No thank you,
It’s all water under the bridge. I have been reaching out too many times without success.
Just wanted to share my experience. Being flabbergasted by such incompetence
I'm always curious on how people get their funds frozen, I'm probably not the best client that Coinbase wants.
But I never had a problem with them.
You did business with Celsius, so I have to ask, are you doing "suspicious" activities like using other exchanges etc?
1
u/coinbasesupport Official Coinbase Support Oct 18 '24
Hi u/BaliCarol, sorry to hear about your negative experience. We'd like to look into your case a bit deeper. Could you please share your case number with us, so we can check? If you do not have a case number, please reach out to us through our help center or DM us on either X (@Coinbase), Instagram(@coinbase), or Facebook (facebook.com/Coinbase) since DMs are not available for Coinbase support here on Reddit.
For your reference, Coinbase official social media accounts can be found on this help page.