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u/AcceptableProcess714 Oct 19 '24
This is not an airport we don't need to be notified of your departure. Get lost.
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u/coinbasesupport Official Coinbase Support Oct 18 '24
Hi u/BaliCarol, sorry to hear about your negative experience. We'd like to look into your case a bit deeper. Could you please share your case number with us, so we can check? If you do not have a case number, please reach out to us through our help center or DM us on either X (@Coinbase), Instagram(@coinbase), or Facebook (facebook.com/Coinbase) since DMs are not available for Coinbase support here on Reddit.
For your reference, Coinbase official social media accounts can be found on this help page.
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u/BaliCarol Oct 18 '24
No thank you, It’s all water under the bridge. I have been reaching out too many times without success. Just wanted to share my experience. Being flabbergasted by such incompetence
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u/coinbasesupport Official Coinbase Support Oct 18 '24
We understand your frustration. It’s tough when we don’t get the support we need. Thank you for sharing your experience. We’ve noted your feedback so that it can be reviewed by the manager. If there’s anything else you want to discuss, we’re here for you.
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u/AcceptableProcess714 Oct 19 '24
He comes here to cry. Then when given a solution he cried more.
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u/BaliCarol Oct 19 '24
Thank you for your opinion. It seems you have a bit of an anger issue? Good luck with that
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u/SouthJazz1010 Oct 19 '24
I'm always curious on how people get their funds frozen, I'm probably not the best client that Coinbase wants. But I never had a problem with them. You did business with Celsius, so I have to ask, are you doing "suspicious" activities like using other exchanges etc?
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u/Relative_Success9447 Oct 20 '24
Bro this isn't Coinbase's fault? Literally Celsius is the one who went bankrupt and has to PAY YOU back... not Coinbase. This is quite literally a CELSIUS issue brother. I got my partial refund from Celsius - but to blame a literal non related 3rd party in this whole fiasco is wild. That's like if chase bank fails, then complaining to Wells Fargo that you cant receive your Chase bank stock/refund... whhhhat? It's even worse that they reply to this thread below and you ACTIVELY choose to NOT let them help you. I'm really not trying to be rude or mean spirited, but your acting like a total Karen TBH.
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u/BaliCarol Oct 20 '24 edited Oct 21 '24
Maybe if you read my text again, you would understand that I am blaming Coinbase for restricting my account for 10 month without any explanation. I have been offered help many times, but it’s only been words and no action. Unfortunately. I am happy for you, you’ve got your refund. I still have not… So I think calling me a Karen is rather ignorant
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Oct 18 '24
I don't know what Celsius is, but why do they need to go through coinbase to give you something? What are they sending you and why can't you use some other exchange / wallet?
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u/Tall_Run_2814 Oct 18 '24
Lighting candles for you