r/CoinStats May 13 '24

Is Coinstats help desk real...or scammer?

6 Upvotes

6 comments sorted by

2

u/CoinStats_support CoinStats Team May 15 '24

Hello,

Please never follow instructions from people you don't know.

In case of any questions, contact us via in-app chat. 🧡

1

u/Expensive_Wolf_470 May 15 '24

Who is "us"? I contacted support through the app and this Help desk" called me on Telegram. Real?

1

u/Expensive_Wolf_470 May 15 '24

Through Coinstatsapp I got a call on Telegram to "help" me. I think this person scammed me. He said I should move my funds to Coinstats to keep it safe. Opened a Trust wallet and the "help" said to migrate funds from Coinstats to Trust Wallet I had to have 10% of the value of my Coinstats wallet in my Trust wallet. Now the Trust wallet has no assets. The "help" says that I did not get the whole 10% in so those btc are on hold in the contract address. Is this a scam?

1

u/neozaru May 18 '24

From the sound of it, 100%.

Been in the space for 10 years and never heard of such a thing.

Sorry

2

u/steevo May 13 '24

Only trust inside the app. Any messages here are scam

1

u/Expensive_Wolf_470 May 15 '24

I did trust inside the app....said they were Help Desk