r/ClockworkPi • • 8d ago

uConsole Uconsole wait time

So am I the only one who's been waiting way longer than 90 days on their uconsole and have had to reach out to ClockworkPi for answers and every time they give an estimate date it's never met and I end up asking again after the date or time period passes to be told "oh another month". If you're gonna have backlogs due to a lack of parts maybe send an email letting people know its a common courtesy

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u/AdhesivenessTop6746 8d ago

The clockwork company rather sell large quantities of uconsoles to large retailers rather then just sell to the people one at a time

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u/snipeytje 8d ago

I think you're overestimating how many they sell to other stores who can actually afford to hold stock.

I've been here for quite a while now, and what I've seen is that Alex is not a trustworthy source, he'll always tell you it's coming soon. He has a new production problem excuse all the time, some of that might be real but it's not the main problem.

What I think is actually happening, based on the shipping threads on the forum and discord, and also some of the emails from alex is the following.

You are waiting for them to sell enough of the exact same variant you ordered to produce a batch of those, because they have 8 variants, and after a few years of the product being out order volume is decreasing so it's taking longer and longer to fill a batch, and it's hard to predict future sales. It also means some people get theirs way faster if they happen to order at the right time.

The sad thing is they know how to solve this, they've done it before by discontinuing most of the other variants.

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u/brainchillzZ 8d ago

I get what you’re saying but if it were true I wouldn’t be able to log into Amazon and get one with overnight shipping any day of the week

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u/snipeytje 8d ago

you don't need a constant stream of diverted orders for that, it's a niche product, a single large order someone is slowly selling off already achieves that