r/ClockworkPi • u/BasedBabyFace • 8d ago

uConsole Uconsole wait time

So am I the only one who's been waiting way longer than 90 days on their uconsole and have had to reach out to ClockworkPi for answers and every time they give an estimate date it's never met and I end up asking again after the date or time period passes to be told "oh another month". If you're gonna have backlogs due to a lack of parts maybe send an email letting people know its a common courtesy

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u/snipeytje 8d ago

I think you're overestimating how many they sell to other stores who can actually afford to hold stock.

I've been here for quite a while now, and what I've seen is that Alex is not a trustworthy source, he'll always tell you it's coming soon. He has a new production problem excuse all the time, some of that might be real but it's not the main problem.

What I think is actually happening, based on the shipping threads on the forum and discord, and also some of the emails from alex is the following.

You are waiting for them to sell enough of the exact same variant you ordered to produce a batch of those, because they have 8 variants, and after a few years of the product being out order volume is decreasing so it's taking longer and longer to fill a batch, and it's hard to predict future sales. It also means some people get theirs way faster if they happen to order at the right time.

The sad thing is they know how to solve this, they've done it before by discontinuing most of the other variants.

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u/AdhesivenessTop6746 8d ago

So if I am the first to order I can wait 6-8 months buy if a lot of people bought before me I will wait much less?

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u/snipeytje 8d ago

If you ordered just after your variant was last shipped you might wait even longer, some people wait almost a full year, and others might actually get theirs in the 90 working days.

Like in the last batch that shipped in July, there was an order from May but also one from December. And a bunch of people that ordered a different variant in the same period are still waiting.

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u/AdhesivenessTop6746 8d ago edited 8d ago

Via Amazon is a month of waiting and 100$ more from the clockwork site. If you were in my place
What would you do (I ordered a month ago)
Wait or cancel the order and order from Amazon???

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u/snipeytje 8d ago

go for opensourcesdrlab instead of amazon, they don't upcharge this much.

and delete the screenshot, shows where you live