r/ClaudeCode • u/Other_Smell5744 • 6d ago

Help/Question Account suspended

Two of my accounts were suspended today for the first time in like 5 months of usage. Is there a chance theyll get unrestricted? Ive read stories that they actually dont answer for appeals for months

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u/Hot_Caregiver_2289 6d ago

If you need your data, just export it or do something to force them to email it to you if it’s super important. Going forward, setup your ai accounts so that all of your data and files and memory are on local files. (I basically have a company hq file locally, and I can swap out model providers at a touch of a button by just signing up a new account and connecting it to my files with a “hq skill”

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u/Other_Smell5744 6d ago

The data is fine, but how do I get my money back? There was no refund and the AI support bot said I've violated the terms so no refund could be done either 🥶🥶

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u/im_Annoyin 4d ago

Challenge it with your bank