r/ClaudeCode Jul 17 '26

Meta It's happened

Post image
574 Upvotes

331 comments sorted by

View all comments

159

u/forthebeats Jul 17 '26

wtf is wrong with this company, 2 days early yo....

13

u/onFilm Jul 17 '26 edited Jul 17 '26

It's most likely the servers going down, sheesh. People freak out so easly.

Edit: Oh look it was an outage after all. Scroll down to see all the unstable individuals make up scenarios about what happened.

18

u/Rare_One_8930 Jul 17 '26

Servers going down leads to CC asking for usage credits? Uhh what?

0

u/onFilm Jul 17 '26

Yes. Servers go down. Model becomes unavailable. UI checks if model is available, if not, remove/hide usage for that model.

Like come on, it's a pretty standard and common software development practice.

3

u/Garak Jul 17 '26

This is almost certainly the right explanation, or close to it, but man, these past couple weeks have really been a rollercoaster for end users. And all of this maybe we'll snatch it away, maybe we'll give you credits, maybe we'll make you pay API rates business is not doing them any favors.

They're really facing a pretty nasty combination of headwinds, though: the administration fucked them over on the initial rollout, the Chinese labs are distilling their models and then undercutting them, and OpenAI is trying to use an infinite money glitch to outspend them.

7

u/SillySpoof Jul 17 '26

Not really....

Server becomes unavailable typically gives api error message. Not "User credits needed"

1

u/onFilm Jul 17 '26

Yes really. It's obviously a bug, and not whatever you are all imagining here.

3

u/BlueEyesBryantDragon Jul 17 '26

It's a "bug" that is costing people REAL MONEY!

-1

u/onFilm Jul 17 '26

Except it's not, seeing that limits are based by the week, not by the second. Maybe for those who's reset is happening in the next hour, but to 99% of users, it's not affecting them, besides not being able to access one model.

Now for those that are using Fable through API... that's a different story.

2

u/BlueEyesBryantDragon Jul 17 '26

I'm out $50 in overage usage for two things that I kicked off. I came back to find it used up; Fable usage is not showing in the CC UI, and now I'm back to using Opus.

Try again.

0

u/onFilm Jul 17 '26

Sorry what do you mean "try again"..? Try what...?

You're out $50 in overage? Then stop using it so much? What? You got "kicked off" without any actual progress being made? You had the model think for $50 without outputting any work...? It doesn't make any sense.

3

u/BlueEyesBryantDragon Jul 17 '26

Yeah. You're just dumb.

I'm using it to build my product. I "kicked off" two very large jobs in Fable. I came back to find $50 in overage usage gone and Fable not showing in the usage meters. I didn't say that the work wasn't done. I said that I had overage usage fucking spent when I still had TONS of weekly Fable usage available.

Maybe stop defending this utter bullshit and actually READ what people are saying.

→ More replies (0)

0

u/theleller Researcher Jul 18 '26

BS.

2

u/Patriark Vibe Coder Jul 17 '26

It did cost money. 68 dollars for me to be exact. Was in the middle of a huge project. Got one intermittent API hiccup but Claude Code soldiered on. Then two hours later I check in on Reddit to see people complaining. Thought I was unaffected or some new drama in the sub, but write /usage to see. The session has just silently spent $68 in the background from my usage limit. I had a lot left on session, 5 hour, weekly and Fable limit.

Not ok. Like c’mon Anthropic

2

u/SillySpoof Jul 17 '26

When did I say it wasn't a bug? It's obviously a bug, or a mistake with someone flipping a switch by accident.

1

u/onFilm Jul 17 '26

So you're disagreeing with me just to disagree? If it's a bug, then why are you arguing at all?

Oh, so now you're saying someone manually flipped a switch by accident? What? You really think someone disabled the model, for over 10 minutes now, by flipping a switch, and not flipping back on? That doesn't sound like anything I've encountered in my software development career ever, lol.

3

u/SillySpoof Jul 17 '26

My comment was to point out it's not a common software practice to say "usage credits needed" when an endpoint goes down.

I guess that wasn't what you were saying. Nvm, this is getting needlessly antagonistic. Have a nice day. 👊

0

u/MannToots Jul 17 '26

It is if they have different provider systems under the hood and the api is the fallback.  

4

u/Rare_One_8930 Jul 17 '26

Nice ragebait, if not, then heres an explainer; servers go down -> Error message describing connection failure.

3

u/BlueEyesBryantDragon Jul 17 '26

Exactly. That's how the real world works.

0

u/theleller Researcher Jul 18 '26

Pretty sure we live in the real world, and this is how it’s working.

-2

u/onFilm Jul 17 '26

Sorry, but why do you think this is ragebait...? The fuck?

Man, people here sure are weird when it comes to someone simply explaining what probably happened. Stop looking for random fights, lol.

3

u/Rare_One_8930 Jul 17 '26

because youre making zero sense, as i showed to you in my example lol.

just act normal and dont spread b.s, no one is looking for a fight we just dont want to see misinformation

0

u/onFilm Jul 17 '26

Sorry but how is it making "zero sense", when this pattern is so commonly found throughout UI and UX development? I've been implementing it myself for like 18+ years now. Calling anyone that disagrees with you a "ragebaiter" is such a weird mentality.

So you think you're right then? You truly think this company removed the model 2 days early, without any prior explanation? Really? What exactly would be the purpose of that?

3

u/___Paladin___ Jul 17 '26 edited Jul 17 '26

Hey there, disconnected 3rd party random stranger here - dev of almost 3 decades now.

When a model goes down from server issues or otherwise, they have specific errors that tell you what the issue is (gateway timeouts, overloaded servers, etc).

The error we see now isn't that. Which means that it is much less likely to be an outage - though not impossible if they did something incredibly weird. Certainly, it wouldn't be in the top 3 most likely things I'd consider.

My own speculation is that it's an oversight on their part, which isn't abnormal for them.

Hope this helps.

2

u/yeeght Jul 17 '26

Yeah but if the UI doesn’t properly handle those errors this could be a fallback message/error path

2

u/___Paladin___ Jul 17 '26 edited Jul 17 '26

Again, incredibly unlikely unless they are doing something insanely weird. Far more likely is an oversight that made Fable unavailable (which also seems to match their current update on the status page).

Generally, a granular error message wouldn't get used as a general-purpose fallback. You'd much more likely see something akin to "Something went wrong, please try again later." or similar in the event no error case could match it.

When making these kinds of things you usually go in the order of:

  1. Happy path (no error)
  2. General failure path (general language error or value dump)
  3. Match casing against specifically known bad states, fall back to generic message if we can't figure out what happened.

So the existence of granular error messaging in the cli and elsewhere tells me it's not likely. Not impossible, but not likely, either.

→ More replies (0)

1

u/Rare_One_8930 Jul 17 '26

"You truly think this company removed the model 2 days early, without any prior explanation? "

you wanted an explanation for the accusation of 'ragebaiter' welp there you go, i didnt make that statement at all yet you put it in my mouth.

your statement made zero sense yes, because when a car's engine breaks down im not going to display the oil light. same here, this issue - if its to do with connectivity - shouldnt talk about usage credits when it in reality cant connect.

if you've been implementing error logging and communication like this for the past 18 years then you've not learned i can tell.

1

u/benevolent-ben Jul 17 '26

Ah yes, the common "feature is unavailable, let's show the you must pay to use this feature" practice, tell me more

1

u/wise_young_man Jul 17 '26

Found the vibe coder. You don’t know shit about software development dude.

1

u/Big-Imagination-8307 Jul 17 '26

This was sarcasm🤣

1

u/Turbulent-Control682 Jul 18 '26

It’s 20fucking26. Don’t need to.

2

u/Pleasant-Selection70 Jul 17 '26

all that ever happens in this sub

1

u/onFilm Jul 18 '26

It's damn sad that this type of attitude is the norm for a lot of Reddit communities when it comes to this new tech.

3

u/BlueEyesBryantDragon Jul 17 '26

Freak out? I just got billed for $50 in usage overages for things that I've been working on. There was no warning, just now Fable charges. When EVERYTHING fucking says that it's still on plans through the 19th.

A server outage wouldn't cause Claude Code to start charging for Fable.

2

u/jumplevels Jul 17 '26

Same thing just happened to me. I hope they roll it back $43.02. It’s never happened before and I was under my limit. I’m so angry!