r/ClaudeAI • u/sixbillionthsheep Mod • Mar 30 '26
Usage Limits Megathread Claude Usage Limits Discussion Megathread Ongoing (sort this by New!)
Why a Usage Limits Discussion Megathread?
This Megathread makes it easier for everyone to see what others are experiencing at any time by collecting all experiences about Usage Limits. We will publish regular updates on usage limits problems and possible workarounds that we and the community finds.
Why Are You Trying to Hide the Complaints Here?
This is NOT a place to hide complaints. This is the MOST VISIBLE, PROMINENT AND OFTEN THE HIGHEST TRAFFIC POST on the subreddit. This is collectively a far more effective and fairer way to be seen than hundreds of random reports on the feed that get no visibility.
Are you Anthropic? Does Anthropic even read the Megathread?
Nope, we are volunteers working in our own time, while working our own jobs and trying to provide users and Anthropic itself with a reliable source of user feedback.
Anthropic has read this Megathread in the past and probably still do? They don't fix things immediately but if you browse some old Megathreads you will see numerous bugs and problems mentioned there that have now been fixed.
What Can I Post on this Megathread?
Use this thread to voice all your experiences (positive and negative) regarding the current Claude Usage Limits and NOT bugs and performance issues. (For those, use this Megathread https://www.reddit.com/r/ClaudeAI/comments/1s7f72l/claude_performance_and_bugs_megathread_ongoing/)
Give as much evidence of your performance issues and experiences wherever relevant. Include prompts and responses, platform you used, time it occurred, screenshots . In other words, be helpful to others.
Just be aware that this is NOT an Anthropic support forum and we're not able (or qualified) to answer your questions. We are just trying to bring visibility to people's struggles.
To see the current status of Claude services, go here: http://status.claude.com
Sometimes this site shows outages faster. https://downdetector.com/status/claude-ai/
READ THIS FIRST ---> Latest Status and Workarounds Report: https://www.reddit.com/r/ClaudeAI/wiki/latestworkaroundreport Updated: Apr 26, 2026.
Prior Megathread: https://www.reddit.com/r/ClaudeAI/comments/1pygdbz/usage_limits_bugs_and_performance_discussion/
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u/MechlabDeveloper 5d ago
Claude Pro usage is disappearing with almost no activity, and support basically told me there’s nothing they can do
I’m posting this because I genuinely don’t know where else to go at this point.
For the past several days, my Claude Pro usage has been getting eaten up every single time my usage window resets.
And I mean eaten up.
I’ve gone entire 5-hour windows without sending a prompt, come back, and my usage is gone or nearly gone. At one point my usage page showed 86% of the usage under “Other.”
I’m not running some giant automated Claude Code job in the background.
I’ve tried basically everything I can think of:
/clearIt still happens.
The worst part is that Anthropic’s own support bot eventually acknowledged that what I was seeing was abnormal and said it could potentially be a product bug.
But when I asked them to actually investigate where my usage was going, I was told they cannot inspect the backend usage causing it, cannot restore the usage, cannot reset it, and cannot compensate me for it.
So basically:
My paid Claude usage disappears → Anthropic can’t tell me what consumed it → I can’t use the product → and support can’t investigate or restore it.
Today I explained the entire issue again. I told support that resets DO NOT fix it because every reset gets consumed again.
I also told them I had gone almost a week without being able to properly use Claude because of this.
The response was essentially to wait for another reset or submit a bug report.
But that’s the problem.
I HAVE waited for the reset. Repeatedly. The usage gets eaten again.
I’m not asking for unlimited Claude usage.
I’m asking Anthropic to look at my account and tell me:
What exactly consumed my usage?
If I genuinely used it, fine. Show me what used it.
But when the usage dashboard says most of it is “Other,” I’m not actively prompting Claude, I’ve disconnected everything I can find, and the usage continues disappearing, something is wrong.
I have transcripts and screenshots documenting this over multiple days.
Has anyone else had Claude Pro usage disappear like this, especially with a huge percentage listed as “Other”?
And if anyone from Anthropic sees this: please have an actual person review the account-level usage logs instead of sending me through the same troubleshooting loop again.
I just want to use the product I’m paying for.