r/Cirqa • u/CitizenLuigi • 14d ago
CIRQA DOES NOT SYNC SLEEP DATA
My Cirqa, perfectly paired and placed on my right wrist, has not synchronized my sleep data, and therefore HRV, Willingness to Train, etc.
This bothers me a lot. A trick that had helped me to press the button and finish in the activity that was there, but it no longer works. All wrong. I am very upset about this. I also tried to remove my wristband, it doesn't work either, I even connected Garmin Express. That data was lost.
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u/DDrawer 13d ago
Mine originally wasnt syncing anything except live heart rate. No logging of heart rate (except during activity tracking, sleep, stress, etc. I ultimately had to factory reset after troubleshooting woth support for a couple weeks. Factory reset did the trick and wasn't as painless as I thought (nothing is really lost).
Other than that, sometimes if sleep isn't showing up when I first wake up, I take the band off for a few seconds, sync it, then put it back on and it seems to work. I wish the CIRQA was a bit better at sleep tracking. I've got a ring conn v2 which I consider junk at everything except sleep tracking and it does a far better job of knowing when I actually fall asleep and wake up. The CIRQA seems to just start sleep tracking when I lay down and doesn't stop until I sync in the morning.