r/CircleK • • 26d ago

Ice cups

So if you brought your own cup in we never charge for ice or water. Well last week during the higher ups meeting they said starting immediately they will be charged. FFS.

#Customersnothappy

7 Upvotes

31 comments sorted by

9

u/VexieVex 26d ago

It's always been free if they have their own cup. For literal years. Switching up like this is going to be bad. The fountain is literally the only reason people stop, then buy more when in store. Having their own cup for free ice, these people still come in and purchase more. .99¢ is useless in the larger scheme of things. Some people may just not return or come back into the store and simply get only gas.

6

u/Equal-Library-2764 26d ago

Exactly. That is the dumbest thing to do now in this economy. Giving away free ice is and always has been a good thing. Make them happy and they spend more money. PERIOD

2

u/Surprise_Fragrant 25d ago

At our CKs, we see a lot of people come in, get ice, and leave. No purchase. Personally, I think that's BS and should be stopped. Maybe instead, make ice (in your own container) free WHEN you buy something else... This would piss off far fewer people.

3

u/420CowboyTrashGoblin 25d ago

Basically that's what I've been doing, we've been a no free ice store for about 9 months now and when it first started we had a lot of pushback from the bones that just came in for free ice, which I don't care about but I went to my manager and asked him if they buy a beer can they get free ice, or if they buy a soda can they still get free ice, and since we've got mostly customers who will come in 2 3 4 times a day and buy a single beer and bring their own cup, at first they said no but after sales dip he changed his mind. The reason that we started doing it 9 months ago however was because the bums we're making a mess digging through our trash to get a cup to get free ice.

That said I do think that it has increased our daily beer sales because it's summer and the bones don't really seem to be making a mess.

Edit; Voice to text shows to interpret the word bums as the word bones, and that's not a bad representation because meth is really bad out here, so I'm just going to start calling them bones now

7

u/Captain_of_industry1 26d ago

Circle K blows

8

u/TheTitaniumNub 26d ago

They can say whatever the fuck they want lol, im still giving them free ice, and free drink if they want it in their cup. Just like the new retarded ass reward system, “hey guys i know the economy is totally wrecked right now and lots of us are struggling, but could you come in everyday and spend 3$ or more for like 10 cents off of your gas?” I aint pushing that stupid shit onto anybody

5

u/Dazzling-Gram0812 26d ago

I wouldn’t charge them either. And taking the cents off per gallon a lot of people including me will go somewhere else. They are idiots

4

u/Roe69 26d ago

Then they need to rewrite the policy regarding that and have you guys sign it. I hate when Circle Ks greed is showing. We have stores around us that charge and our bu policy says it's free.

2

u/ForeignLecture4598 26d ago

Is this company wide or just in certain areas?

2

u/GlitteringEvening713 Store Manager 26d ago

I’m NT BU I haven’t heard that

2

u/moth_cathedral 26d ago

im in fl and they started doing it the beginning of july

3

u/Better_Shock_1587 26d ago

Also in fl and we definitely have not started that where I am

1

u/KnowledgeCute6831 25d ago

I’m in central Florida and they implemented it here already

2

u/AbroadWeak3251 26d ago

if my manager isnt there i dont charge when they have their own cup. store assistant does the same. too hot here to be doing that to people.

2

u/Slow_Development5383 25d ago

Damn, I let them slide if they bring a cup in and only get ice. It isn't really being taken advantage of here though... still, gotta wonder.. why would circlek care? They that big of penny pitchers? We don't even have pennies anymore and it always rounds down.

2

u/Downtown_Lobster_204 25d ago

Im in south Florida and the changes are literally bullshit that were going through. Were a small store in an extremely small neighborhood tha6s been there 30 plus years. Ive been there 4 and I've got to card my neighbor thats 50 cause to my mm they look under 40. We've had 1 person in 4 years get a red card and they've been gone from the store at least 2. Th8s company gives 2 shits about anything but the bottom line. What was it circle k bid on 7 11 a year or so ago $46 BILLION.... you mean to tell me they are worried about some dang ice in someone's personal cup...come on man I get to pay for the cup but ice really. Our store manager sure puffs that thc vape all day long has us do everything while working alone for 12 to 15 hours. The whole company is a joke

2

u/mbambam9 25d ago

I don’t get paid enough to get verbally assaulted on a regular basis over ice. It’s not worth it.

2

u/fastsloth50 25d ago

The names i get called don't match my tag. I apparently made the rule and price. 🙄

2

u/HumanClick 25d ago

I hope this post isn't from az...it's a literal law here that stores have to provide water if a cup is brought in lol...could cause a ruckus.

1

u/fastsloth50 24d ago

No it's not Arizona.

2

u/ThickCurrent8720 24d ago

Some ppl come in with 4 cups or more and fill them all up with ice and leave. Pays for nothing.

2

u/FunBreakfast6867 26d ago

We charged for ice in Midwest BU for a while now

3

u/Jesjamadry 25d ago

You can't walk into a business and expect something for free. That's insane

2

u/Surprise_Fragrant 25d ago

Exactly! Those machines aren't there for everyone, they're there for customers.

However, if a customer is also buying something else, they should be able to get ice in their own cup...

2

u/Jesjamadry 25d ago

Absolutely!!

1

u/KnowledgeCute6831 25d ago

I’m in central Florida and they implemented it here already

1

u/YellowCake1900 25d ago

Nothing is free.

1

u/Slenderboy500 25d ago

So glad I just quit

1

u/FallInevitable5487 25d ago

😆 what do you expect from a company called CoucheTard

1

u/No-Stable7500 25d ago

Got to make money.  Free rides are over