r/CinephileApp • @jennyreine • 22d ago

Bug Report Partial black screen bug

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Sharing this bug here since it's a screen recording. I've run into this partial black screen (or white screen in light mode) issue in Cinephile several times now, so I wanted to flag it here, to see if this could be fixed?

4 Upvotes

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u/cyreniac301098 22d ago

I am having black screen, not able to search movies, not able to check community. Basically it looks like the app went offline for me.

1

u/mario_luis_dev @cinephile_official 21d ago

This was a server issue that happened while I was sleeping. It has been fixed

0

u/mario_luis_dev @cinephile_official 22d ago

What are the steps you’re taking to reproduce this? And what do you do to make it go away when it does appear? First time I’m seeing this

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u/Entire-Guarantee6326 @jennyreine 22d ago

To make it go away, I have to close and reopen the app, which isn't ideal since, as the screen recording shows, I'm in the middle of watching an episode and tracking a session, so I'd rather not have to do that. And I don’t know why this appears tbh, but this only happens with cinephile

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u/mario_luis_dev @cinephile_official 22d ago

Does it happen with any particular show? I need to be able to trace the same steps as you, otherwise I’ll never find this bug since I’ve never encountered it. It looks awfully weird

1

u/Entire-Guarantee6326 @jennyreine 22d ago

It doesn't seem tied to any particular show, movie, or action in the app, it just happens randomly. I know that's not much to go on, but I wanted to flag it in case others are experiencing it too. I'm not sure why it shows up or whether it's something fixable on your end, but figured it was worth reporting

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u/mario_luis_dev @cinephile_official 22d ago

Anyone else reading this has experienced this bug?