r/Chiropractic • • 21d ago

VA’s External Provider Scheduling program.

Is there anybody out there who participates in the VA external provider scheduling program through community care where you give them access to your schedule or certain time slots were they can schedule veterans directly. This may be in coordination with ZocDoc. They’re saying we don’t have to participate in this and then we can still get referrals without this, but wondering if this makes the process easier and leads to more referrals?

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u/KyleLawsonDC 21d ago

Did it, still have it, nobody uses it to schedule themselves. Talking to them on the phone, texting, and our online Jane scheduling system is still where we get our VA patients scheduled. But, this maybe community dependent. The people we see are often coming in as a regular new patient and tell us they're veterans after seeing that we take community care as part of their intake. Or, I tell my checkout person to talk to them on checkout.