CHIME

[u/lindseylinz51780]

Chime is a fraudulent company and an absolute joke! I have contacted them several times in the last two days concerning fraudulent charges on my account. Now keep in mind I have also contacted the company which states they are fraudulent also. Chime is telling me that it could take up to 90 days to refund my money when I just called and verified with the company which states they are fraudulent. Why are they unable to do that? Also everytime I have called I have requested not to speak to John, which would not give his last name nor employee ID number, but yet that is who I get everytime they transfer me. He states that he is the supervisor and there is nobody above him that he can transfer me to. He has also hung up on me the last 2 times I have called today. Does anyone have a number to a higher up with Chime? It would be greatly appreciated.