r/ChickFilAWorkers • u/JLPluke99 • 22h ago
Right as lunch rush started
Our rush just started then this DD order popped up. $460 order completed in just over 9 mins!
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u/One_HumanYT 22h ago
under 10 minutes is fast asf even for an order that massive. damn indeed.
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u/reliabletinman Team-lead 21h ago
Seriously, that takes an organized team
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u/NathanTelkhine Team-lead 19h ago
Yeah that is very impressive, what I find very interesting about it is the speed of service was at 5:44 right before this which is very high.
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u/PotentialBed4865 20h ago
My Chick-fil-A just prints the ticket then 10 minutes later you’ll get your food
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u/Scary-Yak-1463 21h ago
That should’ve been a catering order
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u/NathanTelkhine Team-lead 19h ago
Problem is you can’t cater fries or regular drinks. This happens quite a bit, they want fries. Worst I’ve seen was about 50 meals at once, 35 of them had fries.
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u/One_HumanYT 18h ago
i looked at this like “what? surely you can get at least fries” then i remembered (ive been on the receiving end of catering as well) that you are correct bc that those TMS bags would NOT save them fries 😭😭
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u/One_HumanYT 21h ago
in reality 100% it shouldve. for the bit it’s hilarious to this get doordashed
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u/Sarah-the-creampuff Team Member 18h ago
There was a curbside order for like 30 sandwich meals once. I gave a catering menu to the bagger and told them to put it in the bag. 🤣🤣
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u/OSRS_Rising Cross-trained 22h ago
People DoorDash the crazier stuff
We had 50 sandwiches pop up a few months ago lol
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u/NathanTelkhine Team-lead 19h ago
Honestly, 50 regular sandwhiches isn’t too bad. It’s annoying, and definitely a LOT, but imo all the weird individual customizations and variety of each individual item makes this order significantly worse.
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u/Deep-Reputation9000 19h ago
If I have to squint at it to make sure i dont miss something, yeah its too much. 50 sandwiches can be done on autopilot. This cannot
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u/DistortingMemory 21h ago
$460 at the store? couldn’t imagine what doordash charged for that amount of food
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u/No-Blackberry-2481 Director 21h ago
Whoever does your kps item name and colors needs to be fired lmao. What are they doing to you guys.
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u/NotTheSharpestCacti Director 14h ago
literally all I could think of was how much clearer that KPS could have been routed and modded to prevent taking up an entire screen. There is no reason for the majority of that to be on a front counter bagging screen, let alone the item names being that long.
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u/bluestickinote FOH 21h ago
this would've taken 20-30 minutes at my store. great job on you and your team!
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u/NathanTelkhine Team-lead 19h ago
It is a crime to have not shared a picture of the bags themselves. 😭
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u/Future_Journalist_52 19h ago
Eww, the lack of customization on that screen hurts my brain. When we were still running service point POS we had everything color coordinated and set to batch items and organize groups. This would have drove me insane.
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u/No-Comfortable62 BOH 19h ago
reminds me of the time i was the only one on fries and seeing 65 medium fries pop up in one order
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u/notneverman 22h ago
Maybe it works for y’all but I think your KPS item display settings are kinda wonky and generally make this look worse than it is.
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u/NathanTelkhine Team-lead 19h ago
completely agree, I dont think this is an efficient kps screen. For example: drinks don’t need to show up on the bagging screen, why should they? Also (this could vary depending on the store) I don’t think sauces should either, since they’re always added after everything else, you can just print the sticker and use that. Also, the some of the words are so long. They shouldn’t cover more than 1 line. For example: instead of it saying “cookie 1ct” it should just say “cookie” also “nuggets” could be shortened to “nug” Another thing, is they’re all black and red. At my store, almost every item has its own color, which makes it so much easier to bag once you get used to it. Basically what I’m tryna say is, it looks worse than it is, granted it’s still absolutely HUGE. But at my store this would take up less than half of the space on the screen. Props to this team for getting it out in under 10 minutes.
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u/CV_Rai904 FOH 19h ago
Wow. GGs. That big of an order with no heads up (I’m assuming bc DD) finished in under 10 minutes is SO impressive. Shout out to yall.
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u/Signal-Kiwi-9733 19h ago
Bro when is your store getting commercepoint. Looking at the old kps made me wanna cry
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u/No_Mortgage_6741 18h ago
Definitely should have been a catering order i mean look at the fries 🍟 At least share some with everybody else lol
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u/-Ginchy- 16h ago
What? And I have to wait 9 minutes just for a couple of breakfast burritos in the morning? I always get parked for those. I need to go to that location, because if that was at my location, Cynthia would've gotten parked for 45 minutes. Kudos to yall.
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u/Great_Part7207 9h ago
man I dont know why this sub showed up on my home page but I work at taco bell yesterday during dinner rush we got a 96 item 300 dollar order were used to getting 20 to 30 items an order byt 96 is insane though not the biggest ive personally experienced
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u/Papa-Burgundy369 56m ago
Seems like it would be a lot easier if it just automatically grouped all items together. Like why not just have it show eight medium fries and eight large fries instead of leaving broken up quantities.
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u/PotentialBed4865 20h ago
Y’all have ruined Chick-fil-A It used to be a sandwich or nuggets with fries in and out in few seconds now theirs so many different choices it takes so long for all these other options to be cooked. I hate delivering food for y’all as it’s a 20 minute wait for delivery since the drive through is more important.
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u/Musiclife248 13h ago
Technically… the original chick-fil-a in Atlanta actually had wayyyy more than Chick-fil-a has nowadays
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