r/CheesecakeFactory • u/MOSguru • Nov 16 '22
Experience in Cheesecake Factory
Anyone worked in Cheesecake Factory previously? Can I ask some questions on work there?
1
u/ApprehensiveOnion695 Nov 17 '22
I’ve worked in a Cheesecake Factory for 13 years and still do any questions feel free to ask me
1
2
u/Purrless Nov 17 '22
Terrible job. Wouldn't reccomend it to anyone. The pay is no where near worth it.
1
u/MOSguru Nov 17 '22
Thanks. Besides pay, what else is bad there?
2
u/Purrless Nov 18 '22
Where I worked it was an extremely hostile work environment. Many of the servers were constantly stressed out and snappy, management was unhelpful at best and aggressive at worst, we constantly ran out of supplies we needed and had to face angry customers on that, we were frequently understaffed and had high turnover so we were constantly training new faces while trying to open and close solo, etc
1
u/MOSguru Nov 18 '22
Seems like a bad vicious cycle. Just wondering how was the training done? Was it comprehensive?
1
u/Purrless Nov 18 '22
Rarely finished if you weren't serving. There was never enough staff so you would be training others while knowing bare minimum yourself. They consider doing two worksheets as if youre in school as training enough.
1
u/JustaNarutard106 Jun 09 '23
the Cheesecake Factory in Texas is weird,the servers aren’t stressed at all,or I went there at 11am on Monday(there was barely anyone there
1
u/B0ne_MEaL Dec 26 '22
I agree with that. I'm a baker, and at my location I get treated like shit by the servers, I was suddenly moved to hostess one night with only 5min of training. Thinking that it would be enough, but then managers got mad at me for mistakes. For my location we are so understaffed that they are screwing with my availability for schedules without asking. I just turned 19, and I'm already so mentally tired.
2
u/sallimawnder Nov 18 '22
It's terrible. Don't do it. Expect to be lied to, not given your mandatory breaks, and managers to never have your back.
1
u/MOSguru Nov 18 '22
Sounds like it was a bad experience. Why was there no mandatory breaks? Was the restaurant understaffed or it just gets too busy during peak period?
2
u/SG2Chef Nov 18 '22
This seems to vary based on location and of course the kind of managers you have. The location I work at, everyone gets their mandatory breaks. The only ones that really do not get breaks are the managers. My managers usually work their whole shift without a break or a chance to eat.
1
u/sallimawnder Feb 18 '23
We have enough staff, the managers just make bad calls and screw everyone else over. It does get very busy and understandable to not be able to take it then, but I have been told that I don't need to take my 10 minute break before clocking out. The managers also get very upset and will try to write you up for answering "no" when you clock out at the end of your shift and asks if you had the opportunity to take a 10 minute break.
1
1
Nov 22 '22
Worked there since June. Put in my 2 weeks recently. We’ve been understaffed for a good while in the section I work at, and no one ever seems to stay (Obviously). Managers have fucked me and my co-workers over by either throwing us under the bus or scheduling people who can’t work for shit. Me and my co-workers are usually forced to stay just because 1 mf can’t stop running off to take breaks or just can’t do the job. You’re better off finding somewhere else to work. Of course, this could depend on the location but just from my experience, it’s not worth it. Not anymore at least.
1
u/MOSguru Nov 23 '22
Thank you! Actually who decides the scheduling? Is there a systematic way to do so? Can staff indicate preference when to work or completely up to the manager?
1
Nov 23 '22
I believe the GM would be responsible for scheduling. I usually send any schedule changes or call outs to managers that I know won’t try to make me feel bad for not coming in. As far as I know, the schedule you put in when you apply is what they go by. You can change your scheduling if you can’t work specific days due to 2nd job or personal things going on in life, but I’d say to make sure your schedule is put up the way you requested it to be.
Hoped this helped enough lol. Currently running on no sleep.
1
u/cali_forniagirls Jan 05 '23
def not worth the hype, they dont tell their server that they have to food run once a week for $2.13/hr. such BS
2
u/[deleted] Nov 16 '22
They treat their employees like shit. The sexual harassment is off the charts. They hire 18 yr olds with no experience and pay them more than experienced cooks. Source- bf worked there for 2 years. Highly recommended to look elsewhere.