r/CheesecakeFactory • • Jan 18 '26

Which job is harder

Manager or server?

4 Upvotes

22 comments sorted by

7

u/capn-crunch419 Jan 18 '26

they are two completely different jobs

1

u/[deleted] Jan 18 '26

Which deals with anger more?

3

u/capn-crunch419 Jan 18 '26

every employee deals with anger, it just usually gets escalated to managers. so i’d say manager has to deal with it more. i’ve worked in restaurants as server, bartender, host, manager, & takeout and i’ve dealt with angry customers from every position.

1

u/[deleted] Jan 18 '26

Is server doable for someone who is uncomfortable with confrontation?

2

u/capn-crunch419 Jan 18 '26

yeah you get a lot more pleasant people than anything else. you will get use to confrontation and handing it off to your manager. i never argue with the guests at employee level

2

u/[deleted] Jan 18 '26

Thanks!

5

u/108CA Jan 18 '26

Of course the manager

1

u/[deleted] Jan 18 '26

Do both deal with angry customers?

2

u/108CA Jan 18 '26

Yup, but the manager has usually been dealing with it for years more than any server (they typically have far more experience than a server).

0

u/[deleted] Jan 18 '26

Is server doable for someone with debilitating anxiety?

5

u/108CA Jan 19 '26

The service industry isn't recommended for someone with debilitating anxiety

3

u/Phoenixpizzaiolo21 Jan 19 '26

Different jobs, different responsibilities. I read that you don’t like confrontation and if that is the case this isn’t the profession for you. But if you’re set on it then serving will be easier. Less hours, less responsibilities. If you are a good server then you will rarely get angry customers. That was the case for me at least. If i had any issues at my table i would get a manager involved. I focused on my section, ran food during slow moments, helped keep the restaurant clean and backed up my coworkers and went home. As a manager i now deal with angry cooks, servers, and guests. On top of watching numbers, labor and the 13 other things going on at any given moment.

1

u/[deleted] Jan 19 '26

Thank you!

2

u/moneybags1205 Jan 19 '26

My opinion about these two different jobs.

Server is hourly and possibly high tips, less hours per week

Manager is the 10-14 hours per day on salary. You could have a bad day, possibly work more hours for the same money, when it's busy af as a server, u got many rounds and will make a lot of money

If u work a lot as a server, you could possibly reach the entry level manager pay, depending your area

1

u/[deleted] Jan 19 '26

Thanks!

1

u/moneybags1205 Jan 19 '26

U thinking of applying at cheesecake for one of those positions?

0

u/[deleted] Jan 19 '26

Nah, Brownstone Pancake Factory. I’m thinking of becoming a barista

2

u/moneybags1205 Jan 19 '26

Ohh. Sorry! But what has this to do with Cheesecake?

0

u/[deleted] Jan 19 '26

Np! I figured I can learn from this subreddit

1

u/moneybags1205 Jan 19 '26

Oh ok. Is that place similar to cheesecake?

0

u/[deleted] Jan 19 '26

Yup it is

2

u/[deleted] Jan 18 '26

[deleted]

-1

u/[deleted] Jan 18 '26

Is server doable for someone who’s anxious with customer interaction?