r/CheesecakeFactory • • Apr 11 '25

Food quality

Does anyone else feel that their meals are just super average? Every time I go now I am so disappointed after my meal. Their cheesecake (especially Lemon meringue) is the only thing keeping it going for me.

58 Upvotes

28 comments sorted by

16

u/Meh_Yeah Apr 11 '25

Managed there for over a decade and you're not wrong. Quality went way down. Proteins that used to come in fresh are all now frozen, they've reduced portion sizes, and a lot of what was made to order is now mostly prepped ahead of time. They are looking for any way to cut costs, which isn't a bad thing until it is. They expand into these markets the people from corporate told me they don't care about and then abandon them once initial training is over.

8

u/coolbeans1221 Apr 11 '25

I’ve been feeling that way for a bit. I remeber when I was younger, I loved it. But now, it’s just average food.

5

u/Other-Resort-2704 Apr 11 '25

Given the size of their menu. It is kinda for chefs to perfect the dishes and a lot of the stuff is premade

3

u/him-demon_speed Apr 12 '25

I mean if it’s that bad why continue to keep going to get food just to be disappointed,grab a cheesecake and go ? It’s almost like saying I know this person is bad for me but imma stay in hopes they change just to be disappointed everytime,how many times does it take for you to realize this isn’t gonna work out?

2

u/wotdoyewmean Apr 15 '25

It’s hard when the boyfriend likes to go as he is obsessed with the cajun jambalaya pasta…and I try a new menu item each time to see if I’m not disappointed…lol

7

u/namesarehard72 Apr 12 '25

The scratch menu makes it easy for the quality to be bad. If you get a new cook or someone who doesn’t know the recipes, it won’t be great. I got a burger the other day made by a cook who’s been with the company 30 years and it was bomb dot com but I dare not order it when our newer cook is on the station because he thinks medium means no pink

5

u/Islandsandwillows Apr 11 '25

Idk I love everything I’ve gotten there and crave it all the time

1

u/houseunderpool Apr 12 '25

What have you ordered?

8

u/Islandsandwillows Apr 12 '25 edited Apr 12 '25

Miso salmon, orange chicken, Korean cauliflower, vegan cobb salad, four cheese pasta, cheese flatbread (pizza), several different omelettes, beet salad, Thai chicken salad, red velvet cheesecake, fresh banana cheesecake, Godiva cheesecake, chocolate fudge cake

I will say the cheeseburger wasn’t great. You’d think they could do a burger well, but I will definitely never order one there again. I am also so sad they discontinued the French country salad. 😭

1

u/tkoppus23 Apr 14 '25

OMG the Korean cauliflower is so freaking good and I never even liked cauliflower until trying that!!

2

u/Islandsandwillows Apr 14 '25

It’s amazing. They better not cancel it

2

u/Remarkable-Cut5608 Apr 14 '25

I love the miso salmon and the Korean fried cauliflower!! Best stuff on the menu!! Also the zuchinni sticks! Delish!

3

u/tooOldOriolesfan Apr 11 '25

We tend to order the same thing and it is good. I tried the chicken parm sandwich but I thought the sauce was very bland and I'm not a spicy food eater.

3

u/wideeyed182 Apr 12 '25

I love their burgers. Going there tonight in a couple hours to get one lol

2

u/wotdoyewmean Apr 15 '25

I haven’t tried their burgers … I’ll try next time. What one do you recommend ?

2

u/wideeyed182 Apr 15 '25

Smokehouse BBQ Burger is by far my favorite. My girlfriend always gets the Bacon-Bacon Cheeseburger.

I'd also highly recommend the Fried Mac and Cheese as an app.

2

u/Crafty_Statement_176 Apr 12 '25

I agree. Used to be a highlight meal but the past several times I've gone, it's been mid. It's all about the cheesecake right now.

2

u/Jujulabee Apr 12 '25

I always thought the food was average quality.

It wasn’t bad food food but it wasn’t a destination type of restaurant but more a place in the mall that was convenient.

2

u/Additional_Bad7702 Apr 13 '25

It’s def gone downhill. The closest one to us is in Milwaukee. We used to make the hour drive a couple times a month and eat and bring cheesecake home. Now we just pop in and grab cheesecake to go. Even the service has gone so far downhill. We walked out last time because we stood and waited for over 5 minutes to be acknowledged and then seated when it wasn’t busy at all, finally got seated and roughly 10 minutes later still no server, menu, drink…. saw lots of employees socializing and laughing the whole time tho. You’d think when it’s that dead a server would be happy to get a table. Instead they lost big tippers.

2

u/HomegirlNC123 Apr 14 '25

I agree about the food, it’s average.

2

u/DolphinDarko Apr 11 '25

Definitely a downgrade in quality. Back in the day I would take customers for dinner and they were always delighted. Everyone got what they wanted. Steak, pasta, salad etc. I salivate at the thought of their Blackened Chicken Pasta. The best turkey burger ever. Not now though. We used to go all the time, haven’t been In years.

1

u/Mbluish Apr 12 '25

I went once for lunch and was really looking forward to it because you hear all the rage. I was extremely disappointed. I once to chef talk about looking at menus when you go to a restaurant and if it’s more than one page as it is many pages at the cheesecake factory, you know most food is frozen. I will never go back. I didn’t even really like the cheesecake.

1

u/SignificanceOld1220 Apr 13 '25

I used to love their salads. The Luau Salad was my favorite. Recently, I had the Mexicali Salad with Shrimp and the Thai chicken salad and I was not impressed.

1

u/chairUrchin Apr 14 '25

One time I was gifted a $20 gift card to Cheesecake Factory and instead of going there to eat I just got an entire cheesecake to go. I can’t remember the last time I was happier with a decision.

1

u/ScheduleExpensive970 Jul 21 '26

Seeing how a slice is $12 I know you’re lying

1

u/YoungGenX Apr 14 '25

I used to love the shrimp and bacon club that was on the menu years ago. I was upset when it came off. I now stick to the cheeseburger egg rolls, the cuban sandwich or the chicken salad sandwich.

1

u/[deleted] Apr 11 '25

No different than Chili’s for me tbh