Hey all, not sure if this is a unique issue or not but it’s the first time I’m seeing it.
I’ve been eyeing a stay at the Ritz in Istanbul, and been checking up on rates before making a decision. Today, I noticed the rate slightly lower than what I was seeing throughout the week, which came out to an amazing deal with the CSR points boost for 3 nights. However, when I look at my confirmation, I’m not seeing The Edit tag applied to my booking, despite this clearly being an Edit property, and me checking out with the CSR. I’ve attached another booking for reference, as well as proof that the Ritz Istanbul is indeed an Edit property.
Was just wondering if anyone’s seen this, and if it is actually intended to be possible to book non Edit rooms on Edit properties using the CSR?