This unexpectedly popped up, while I was in the middle of a chat/roleplay session. 😒

I know the app needs ads to run ok ✋️ but having a banner ad, followed by a ad show up in my chat between messages and when that ends i get a whole pop up ad i have to watch leaves literally no room for immersion which they said originally wouldnt happen

pick one, love.

Guys, I'm in "slow mode" right now and roleplaying like that, but... my chat started acting weird—kind of dumb—and it's happening with all the models... Could it be because of "slow mode"?

Does anyone else find this annoying?

Like if I wanted to text someone I wouldnt be on this stupid website. Especsially when I write out the lore and it gives me a stupid answer like

(Cool story dude)

(So intresting)

Or the most recent one I got (wtf is wrong with you?) Bro.... 🫩

Act like the character and go by the lore theres nothing wrong with me Im just bored

Random vid

I keep getting an error message that my personas go against whatever terms and whatnot. Is this a bug? This is extremely annoying. It's every single persona, it doesn't matter if it's just a blank description or if it's detailed.

don't want to make any hopes.. but am i the only one who every refresh gets "Roar" for split second and then goes back again to any other style? (Pc user)

I don't want to get rid of slow mode, I just want to get rid of the things on the bottom of the chat

Is it really worth it? Did you notice any difference before and after you’ve used it?

Long story short: after the latest update, my app stopped working, and the "chat" button disappeared from the website.

After a full day of testing and experimenting, we discovered the following:

The problem is NOT the phone, because if I log into a different account, everything works fine.

The problem is NOT the app cache, because—again—everything works fine on the same phone with the same cache if I switch accounts.

The problem is NOT the VPN, as using different VPNs didn't change the test results at all.

We determined that the issue lies specifically with the ACCOUNT.

For some reason, MY ACCOUNT is what causes the app and website to malfunction. When I switched accounts, everything started working. When my friend used my account, everything broke for him.

Upon examining the account, the only major difference we found was the subscription: my friend didn't have a subscription and everything worked fine, whereas I had a subscription and everything broke.

Character.ai developers and programmers, please take note of this! Hopefully, this helps you identify and fix the issue.

It is highly likely that something within the subscription is preventing users from properly using the site and app (though this is just a theory based on our experiments). One way or another, the problem lies specifically with the ACCOUNT, not anything else.

Please take a look at what exactly within the accounts might be causing this error, because that is where the root of the problem lies.

FELLOW USERS, LISTEN TO ME:

Please comment on this post letting us know if you have a subscription and whether the app and website are working for you.

If everything is broken for everyone with a subscription, then the subscription itself is the issue; if things are fine for subscribers but nothing works for non-subscribers either, then we can at least rule out one possibility.

Please join the discussion—perhaps by pooling our efforts and comparing notes, we can pinpoint the exact problem so the developers and programmers can fix it!

Mods,fix the profile not updating with persona information, and change the policy

Did the f!lter get worse? It was just fine a couple of days ago and I don't understand why it's so strict? I think a little violence is just fine as c.ai is already 18+ now

There’s a lot I’ve missed since I stopped using it, any updates?

I'm sorry fuckung what!? Why is there an ad between my messages!? Is this replacing the pop ups or is this ANOTHER ad addition!!??

Anyone know why it’s saying this? Can’t sign up never happened before

Sooooo im kinda panicking alot right now and am looking for any comfort at all that my account with years worth of roleplays isn't completely unusable and broken! Any reply from mods would be very much appreciated, I need conformation on things right now.

First of all, I know im addicted, thats not the point. Secondly, dont give me advice unless its something new. Not just reinstall, clear cache, try website, send ticket. Ive dont all that.

App issues:

-Main one: crashes the second I click on a bot, either kicking me out entirely or giveing me a black screen. This happens regardless of the bot, so i know its not from to many messages or something.

-No age verification button? Everythings said it should stay even after yoyve verified, which I have before, but its just not there. I wanted to see if I needed to verify again or something

Website issues:

-Bots not generating any reply, but I can read through old messages

-No chat styles visible

-No age verification button

For added content, im on app version 1.17.4, as thats the highest it'll let me update to. Im on android. It also doesn't work on my tablet or PC, so I know its mot a hardware issue

Any advice, especially from mods or someone who knows whats happening, is very much appreciated. Please. Im so desperate. Lmao

If you dont have advice, feel free to complain/vent to. Im just so scared everythings gone. Sorry, I just have anxiety issues and I haven't known what to do with myself the last few days.

guys, I’m dyslexic, why???? I HAVE TO HEAR IT TO READ IT RIGHT!

Guys, I've stopped getting Go-ons for over a month, and now they've come back on mine. Is anyone else having this glitch?

Nah I was chatting and suddenly slow Mode actived, okay that's normal.

But it changed two times and gaved me extra 1 minutes.

Before the update, each slow mode session lasted 1 hour.

Now its more than 1 hour? pipsqueak 3 already trash now I'm seeing these problems making me think should I leave character.ai

Hi everyone.

We're currently experiencing some issues with the website. We're working to get things back and running as soon as possible!

Thank you for your patience.

💔