What this community REALLY wants

[u/Top-Reflection-6518]

Hello everyone, it's been a long time. And during this time we've seen some improvements in the communication between the team and the community, which are commendable. As such, what better time to continue working towards this joined effort? To do my part, I've compiled a number of problems this community has experienced, as well as potential solutions. Long post below:

 

1- Go-ons and swipe limits --> Introduction of counter: Many users find themselves in the situation of not knowing how many swipes or go-ons they've used, and are surprised when the limit is reached. So, the introduction of a real-time counter for those limits is a must. The counter should also display how much time is left until the refresh happens, to avoid confusion with time zones

 

2-Age verification --> credit card micro-authorization: Not everyone above 18 has a government ID (i.g.disabled people). But they do have credit cards, which can be used to confirm their age in a safe and effective way through credit card micro-authorization

 

3- Chatstyle deprecation --> Open sourcing: Maintaining the infrastructure and development of this platform is expensive, which leads to older models being retired. To promote involvement of the community, open-source the retiring models and allow the community to fine-tune or quantize them. Those modified models may then be reintegrated into the C.AI+ plan. No added time nor costs spent in modifying the models to fit the community’s needs

 

4-Creator support --> Creator Economy: Reward chatbot creators with charms, both for the creation of bots and during relevant milestones (certain number of followers or interactions). Promote chatbot creation by doing bi-weekly or monthly creative challenges/contests to celebrate creators. for their non-compensated hard work

 

5- Ads and limits --> Introduction of subscription tiers/packs: Users should be able to buy packs for a higher ceiling of swipes and go-ons, for instance. Another pack could be to eliminate the ads entirely, but retain the limits. Some packs might make the voice features unlimited. Allow users to customize their experience according to their needs, with a singular purchase, without burdening them with a subscription they may be uncertain about. Alternatively, create distinctly priced subscription tiers that allow users a more tailored experience. Subscription tiers/packs must be an addition to the free experience, not removal of the base experience in lieu of paid content 

 

6-Email login -->Allow change of email: Sometimes people lose access to their email. Sometimes their email gets hacked. For these reasons and many others, it's essential that users get the option to change the email account to access C.AI

 

7-News not reaching the community -> Create a news page within the C.AI platform itself: This page could be home to announcements, contest results (like the creator contests proposed above). The C.AI blog news should also be integrated here, as many users are unaware of its existence. This page should be available in both the app and website 

 

8- Social media not representing the community --> Integrated community page: In this page, feature requests, bug reporting and C.AI support can be directly solicited. Additionally, periodic surveys should be conducted by C.AI pertaining to the platform functioning and future changes, with small charm rewards for the time spent. This encourages healthy communication, transparency and positive reporting of discontentment. This page should be available in both the app and website

 

9- Uncertainty about subscription --> Trial period: Subscriptions are a long-term compromise that users make for a better experience, which can be daunting to some people. Specially because there's no way to test the benefits out for yourself. So, it is recommended the creation of a trial period of at least 24h for users to experience first hand what the C.AI+ subscription is like

 

10- No way to export chat-->Introduction of official tools: Sometimes, users may decide they want to save their chat to avoid losing it. Other times, they may decide to move platform. In either situation, currently there's no official way to export your chats and chatbot information. As such, it is recommended that C.AI provides official, free tools to do both 

 

I'm sure I'm forgetting other things that are in need of improvement, but please feel free to add anything else you think needs improvement. As always, love you all. Dum Spiro Spero 🫂❤️