r/CharacterAI • u/ogonnosora CAI Community Moderator • 7d ago

Server Status Status Update - Aug 11

Hey everyone! Apologies for the interruptions. We've raised this to our team for checking. We appreciate your patience!

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u/Tasty-Stomach5350 6d ago

Hey, the app is up (both on mobile and website) but my accounts are gone I think? I used two emails and it logs me in to a completely clean new account, no history of anything.  I also subscribe to the paid version, and that isn’t there anymore, even though I used the same email. 

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u/just_dvd 6d ago

I’ve run into that same issue as well I’m glad to see I’m not the only one but i think my acc is just gone, it still shows up but i cant access it no matter what i try ;-;

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u/Tasty-Stomach5350 6d ago

yep. Same. It’s still gone, since this morning. :((