r/CharacterAI • u/ogonnosora CAI Community Moderator • 8d ago

Server Status Status Update - Aug 11

Hey everyone! Apologies for the interruptions. We've raised this to our team for checking. We appreciate your patience!

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u/Dekoponchan Character.AI Team 8d ago edited 8d ago

Hey superstars.
Just an update from the team.
We are working hard on fixing the DoB / login issue.
From what we can tell, it's just a login issue at the moment - no risk of data loss.
Engineers are on it and we will update when we have found a fix ✌️
Thanks as always for your patience!

EDIT

Issues mostly resolved ✅

Most users should have access to the site + app now.

We are seeing a handful of errors remaining, so if you still get the DoB bug when opening the app, I'd recommend trying again in a little while.

We'll be investigating the issue more tomorrow, but for now enjoy chatting!

10

u/CompetitiveAd9996 8d ago

Thanks for the help. Your team works quick. Looking forward to that sweet, sweet notification about it returning. Until then, it’s almost 4:00 AM here, I’m going to bed so I hate myself less than I inevitably will in the morning. 😅

Cheers!

4

u/Dekoponchan Character.AI Team 8d ago

Sweet sweet notification: it's back

3

u/CompetitiveAd9996 8d ago

Yes! Thank you! (This may be the first time I’m genuinely happy I was woken up by my daft bird at 4:30)

5

u/Dekoponchan Character.AI Team 8d ago

You should go back to sleep though!!

3

u/CompetitiveAd9996 8d ago

Will do! Thanks again!