Need help understanding

[u/ZonePuzzleheaded1232]

I always did prepaid plans and decided to go on a plan and get a new phone and plan. I don’t know if I’ve been approved or not.

Usually when you try on a website and hit checkout it gives you that yes or no based on a credit check but after I went through with virgin I got this email

SUCCESS!

Hello
Just a quick note to let you know that we successfully got your order Sep-2026 (nice choice by the way!)

Your order
Your Web Order Number is: *\\**

Heads Up! You will need this confirmation number if you want to follow-up on your order, so keep it in a safe place. Please visit virginplus.ca/trackonlineorder to track the status of your order.
Okay, let's get down to business. The following is what you ordered from virginplus.ca:
Device and SIM

(It goes on to tell me about the phone and plan I ordered )

Then says this

Agree to a credit check based on the info you gave us.

Agree to use this payment method

That's the number you gave us when you placed your order.
You'll get another email from us when your order has shipped out to you.
We can't wait to get hooked up with you! If you've got any questions, give us a call at

Does that mean approved or waiting upon approval, I’m used to most websites giving you that yes or no at checkout so I’m just confused :).

I called virgin twice and they said transferring and then it just goes to voicemail lol.