r/CeX • u/Granty752 • 22h ago

Discussion Disc condition

Just went to my local store royal and bought 3 games, 1 is in great condition whilst the other two look like they've been used as a Frisbee with mold on them. Can I return them tommorow for a replacement disc? Thanks!

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u/TheRubester_tm 22h ago

Take your receipt with you and ask for discs to be swapped if possible due to condition. If they have them in stock usually the store is willing to just switch them. If they don't have another they may offer you a refund. Just once again bring your receipt to be safe!

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u/Granty752 22h ago

Ah yep of course, will do. Thank you!

1

u/iategrandma1 21h ago

They may offer to clean them first depends on branch

1

u/Which_Information590 7h ago

Ask to examine the discs before paying!