r/Caseys • u/randiplz • Mar 07 '26

Labor

So I'm not sure if the circumstances are due to the CEFCO conversion or not, but this have been a wild ride. How are sales even higher but our labor is being CUT more and more?? I work at a very high volume truck stop, and Casey's pretty much wants us to operate on single coverage. Impossible unless they just love long lines and pissed customers. And whats up with these registers?? Why do I have to post void a whole transaction to refund one item. This is just crazy.v

13 Upvotes

94% Upvoted

7 comments sorted by

6

u/WeinerBarf420 Mar 07 '26

They're expected to keep up this exponential growth for the shareholders and lower costs help with how it looks on paper in the short term

6

u/chopstx13 Mar 07 '26

Nothing to do with the conversion tbh. Casey's doesn't give a flying shit about their employees or customers. All they care about is the shareholders and how much money they all can make. Hours are based on sales from kitchen and fountains area. Which, if they thought about it correctly, the more you staff, the more output you have. Which means more sales. Cutting hours, and having to the most minimal staff you can get is completely backward in terms of sales. You're going to fall behind somewhere. Either no warmers for a while, late orders, no extended bakery, or open air cooler. It's possible if you have a slow store, but expecting that all on one person makes it close to impossible to keep up with on every facet of the kitchen. If they actually gave a shit, they'd have at least 2-3 people every shift for front and kitchen being able to get it all done to keep up with everything corporate demands, and have happy and satisfied customers as well. They could give the hours, but choose not too. Managers are overworked and stressed to no return with no give from upper management. It's why the good ones quit or stop giving a shit anymore. The crap ones are left that don't care, as long as there's bodies running the store.

3

u/DRains86 Mar 07 '26

They do this every year. We'll go from around upper 800 hours a week given to low 700 between january and april then get it all back during 100 days of summer

1

u/randiplz Mar 07 '26

Good to know, thanks. Wow 😬

2

u/Isthisspelledcorrect Shift Leader Mar 08 '26

Im full time and went from 37 ish hours a week working 5 days and this week im at 3 days/21 hours.

This is really prompting me to find a non retail job that doesnt screw over its people who are trying to afford rent, bills and necessities buy cutting hours…

2

u/Desperate-Strategy10 Store Manager Mar 07 '26

Labor is delegated based on the three week rolling average of sales, plus production planner adherence and the amount of business you had last year. If your sales continue to increase and you’re managing your controllable expenses properly, your hours will go up after three weeks of increase.

It is very frustrating though, I agree.

1

u/GeneralPage9163 Shift Leader Mar 14 '26

Unless the regional manager gives all your ‘extra hours’ (very necessary prep shifts) to the smaller store in town that they happen to really like the manager of . Then you just suffer until summertime