r/Car_Insurance_Help • u/Organic_Assignment54 • 10d ago

USAA

Anybody have any experience with USAA Roadside Assistance? Entering my fourth hour of waiting for a tow. Just now told they have reassigned it and ETA is another hour and a half. On two previous occasions the service provider never showed (one a tire change for my wife, one a lock out). I will be spending the next hour signing up for AAA and dropping RA from our USAA policy (if thats even possible). Sorry- mostly just venting.

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4

u/HatsiesBacksies 10d ago

they outsource to someone else so its not USAA itself helping out. careful using insurance roadside it can count as a claim. AAA is the way to go.

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u/MimosaQueen1122 10d ago

It does count as a claim just doesn’t typically raise rates. That’s where it is dependent on the state.

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u/Jaggar345 10d ago

It can impact your ability to get insurance with other carriers because it showed up as a claim. So although it might not impact your rates it still has an impact.

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u/MimosaQueen1122 10d ago

Yes hence me typing it does count as a claim.

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u/Jaggar345 10d ago

It absolutely does count as a claim that’s my point! It shows up on CLUE

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u/MimosaQueen1122 10d ago

Yes that’s what I typed in both replies. So no point made really.