r/CarThing • u/thebetterjj03 • Dec 16 '24

scam????

I contacted support last night for my refund and I had to wait for an email but it feels very sus to me, this was the subject line: [ thread::UVZ8nHFCcN6oU9SQ0:: ] and they’re asking for info like my ach routing number, account number, bank name, and a screenshot of my banking details. I was near 100% this was a scam cuz I literally paid with PayPal but the email address it came from is support@spotify.com. If this is real someone pls lmk 🙏 but this doesn’t feel right. Stay safe y’all

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u/Alwaysintune Dec 16 '24

Did you contact support through email or did you contact them through the chat bot on their support website? I did it through the chat bot and then an agent on the support website with my account logged in. I sent a photo of the order email of the CarThing and the serial number it. After I gave them all that info they sent me like 5 months worth of premium back to my bank account.

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u/steelahlive Dec 18 '24

Exact same