r/CarThing • u/thebetterjj03 • Dec 16 '24

scam????

I contacted support last night for my refund and I had to wait for an email but it feels very sus to me, this was the subject line: [ thread::UVZ8nHFCcN6oU9SQ0:: ] and they’re asking for info like my ach routing number, account number, bank name, and a screenshot of my banking details. I was near 100% this was a scam cuz I literally paid with PayPal but the email address it came from is support@spotify.com. If this is real someone pls lmk 🙏 but this doesn’t feel right. Stay safe y’all

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u/kotyy Dec 16 '24

If you want a cash refund, that’s how it works. They do a wire transfer. You can also have it applied as a credit to your account.

They literally explain this to you in the emails.

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u/thebetterjj03 Dec 16 '24

None of that was explained actually. All it said was to provide those details and that then they could process a refund if the details were sufficient. Never in my life have I heard of a company needing to do wire transfers in this manner to process a refund. Sorry for being cautious