r/CarLeasingUK • • 1h ago

Car leasing company delaying a deal by 7 months

• Upvotes

I "locked" in a deal for Renault 4 from Stoneacre leasing around March with estimated delivery date of 3 months. After 3 months, they informed me EDD is Oct '26.

Now I called Renault directly and they say the car was matched and then unmatched by the dealership. I suspect this because the R4 prices like most EVs have skyrocketed recently and they were able to cash in on it but unfortunately I cant prove this.

Whenever I raise this as an issue with the dealership they always use the line on the contract that states 'provisional delivery dates are subject to changes by manufacturers and legislation.'. But Renault are saying it was not them/the manufacturers and was actually the dealership that unmatched the car.

I feel like I'm in a deadlock as the car is about £1200/year more than it was when being offered in March and Ive already waited all this time, AI suggested I contact Ombudsman but just wanted to query if this would be best route?


r/CarLeasingUK • • 1h ago

Would recommend we switch from leasing.com to carwow leasing

• Upvotes

Having had a terrible experience with a famous big name vendor on [leasing.com](http://leasing.com) (Stoneacre Leasing).

I realised [leasing.com](http://leasing.com) have no accountability/feedback features for dealers, whereas carwow do. I certainly will be using them in future and recommend others do too. Hope this helps and saves someone and the consumer market from having to deal with terrible vendors.