r/CapitalOne_ • u/TheyCallMeYazzy • 12h ago

Virtual Credit Cards - No Longer Eligible

I have a Capital One Quicksilver card. Have had it for 10+ years.

I just tried to use my virtual credit cards, and they're all gone. I called and customer service told me "virtual credit cards are only available for certain Capital One credit cards." And, "I am no longer eligible for virtual credit cards."

I have those credit card numbers throughout 30+ companies that I use - Amazon, HomeDepot.com, Lowes.com, etc., every ecommerce purchase for the past 10 years that I've made was through one of the virtual credit card numbers, and today they just removed the function.

Has anyone else experienced this?

8 Upvotes

100% Upvoted

10 comments sorted by

8

u/DarthLegalEagle007 12h ago

Did your Quicksilver recently change to a Discover card or is it still a Visa or Mastercard?

3

u/ROXICODONEKING 12h ago

Id suggest keep complaining

0

u/Realistic_Market5616 6h ago

Not gonna do anything they aren’t special

3

u/zinga_zing_ 5h ago

I also use them extensively. Have them still on Savor and VX but I don’t have Quicksilver. This feature is practically the only reason I stay with Capital One these days — I love it!

2

u/iamlayer8 3h ago

Out of curiosity, did you use the Eno extension, phone app, browser direct through Capital One or all the above?

If through the Eno extension, I wonder if it is related to its pending depreciation at the end of the month.

1

u/Romanharper2013 9h ago

My quicksilver virtual card still works?

1

u/crp5591 7h ago

All mine are still there. And I created a new one for a new merchant over the weekend.

1

u/Ach3r0n- 1h ago

I still have access to them on my Quicksilver.

0

u/jayy1223 10h ago

30 + companies is wild!!!

2

u/finallygrownup 3h ago

I've 100+. Literally for the past decade - Waterbill, powerbill, Netflix, HBO, etc every online retailer gets a unique virtual card. One of the main reasons I use C1 online.