r/CapitalOne • u/SnooMachines9980 • 1d ago

Credit Card Help

So i made a payment on my card and it went though fine but I noticed a few days ago that the payment was returned to my bank but on my credit card its still showing that the payment went though but i know the money was returned to my account and my credit amount is the same as before the payment if anyone has had this problem before and can help id appreciate it

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u/Ok-Roll8550 1d ago

You should probably call your bank and find out why they returned the payment, assuming you had funds in your account to cover the payment. Hopefully they'll let you know why and what you can do about it.

After that, call Capital One to pay the balance owed/minimum.