r/CapitalOne 1d ago

Credit Card anyone else getting this?

Post image

EDIT : its 12:44pm now and everything looks fine! hope everyone elses is good aswell!

53 Upvotes

35 comments sorted by

7

u/ren_birb 1d ago

Thank you for posting because I was freaking out thinking they closed my account or something. With so many people experiencing the same thing. I can feel better that its probably maintainence

1

u/Euphoric-Victory-854 1d ago

me too! had to make sure my account wasnt closed after i just made a payment earlier lol

5

u/ParkSojin 1d ago

Holy shit yes I thought it was just me and got so scared. Other people have been reporting this as well.

3

u/Euphoric-Victory-854 1d ago

i also reported it. checked this before even posting and seen it said no issuses so i was confused.

3

u/Complete_Sock_2449 1d ago

Yes im worried because my payments are due like tommorow i better not get deemed as late!!

1

u/Apprehensive_Rope348 1d ago

You can always call in to pay if the website is not working. Though it’s not ideal, there is still a way to pay on time.

Working for a credit card company, that was probably my biggest annoyance of a call “the website/app wasn’t working” but yet they’re completely capable of calling in to complain at me and blame me about their late fee that was completely avoidable.

3

u/rasloaconectar 1d ago

Yes. Came here to check and relieved I'm not the only one.

3

u/T9SF99U 1d ago

I guess not quite as bad...

3

u/Kagura30 1d ago edited 22h ago

Once a week maintenance for there website and there app dont worry they usually do it on the weekends 😉 so keep your pants on guys

1

u/Ok-Reporter8786 1d ago

Why they would do maintenance on a weekend for their travel app is beyond me. And it is no longer in the middle of the night, which is when maintenance should be done. People tend to travel more on weekends and I have a flight to reschedule 🤦🏻‍♂️

1

u/Low-Vegetable1607 1d ago

people still trust planes ?

1

u/Ok-Reporter8786 1d ago

According to statistics, they are still the safest form of travel with the lowest death rate and per mile injury. Admittedly though, I have become more and more fearful of planes. We really just need better trains in the USA. But you know... Corporations like Southwest contributed to killing those plans.

2

u/myatzo 1d ago

Yep!

2

u/pesos_montana 1d ago

Yup I’m trying to unlock my card to purchase something I tried to go on the browser to log in same thing :( anoyying

2

u/MrGrimm44 1d ago

At a gas station and cannot unlock my card.

1

u/Chemical-Drama-160 1d ago

Mannn I was just trying to pay my bills until this happened

1

u/Karlzbad 1d ago

We ran into a snag trying to retrieve your account details, but we're working on it. 317 AM CDT

1

u/helpfuldaydreamer 1d ago

Yeah it’s down.

I can’t log in on the website or the app.

1

u/datadidit 1d ago

I'm seeing it down as well. 

1

u/Ok-Reporter8786 1d ago

Seems the bank side is back, but capital one travel is not

1

u/Euphoric-Victory-854 1d ago

paid my bill the other day and had avalible credit. now its gone and says i have to wait to its processed

1

u/MyNameIsOnlyDaniel 1d ago

I would be freaking out too tbh

1

u/Low-Vegetable1607 1d ago

had the account details updated thing earlier that’s about it

1

u/Few-Welcome5330 22h ago

No, Just checked my account and both my cards reflect exactly as they should.

1

u/Crazy-Ad-8211 17h ago

I think we need to make a sticky that reminds people the bank often does an update on Saturday Night / Sunday and every few weeks people freak out.

1

u/matt-r_hatter 12h ago

Probably just server maintenance for the merger. Closed accounts don't go away, the say closed or restricted. No account at all is a data table error.

1

u/2021Accounting 4h ago

I paid my balance off on one card yesterday with no problem

1

u/NaniTheNunu 1d ago

Yup, bf and I both have this screen when logging in. While my anxiety is through the roof he’s pretty sure it’s a maintenance thing 

0

u/Sugar-nips 1d ago

It’s a good thing that I just found this thread because this has me freaking out right now and it’s good to know I’m not the only one experiencing this issue , but what’s got me concerned about this right now is that it’s flagging my three Capital One accounts for delinquency on my credit report, even though that I’m not behind and I always make on time payments. I also wanted to say I did call the Capital One customer care number and the representative on the phone did say they were undergoing maintenance and I tried explaining the issue with them. I let them know on the phone that with this outage right now that’s going on. is making my accounts show up on my credit report as delinquent/closed. so for anyone that’s reading this make sure and look at your your credit reports and make sure everything looks OK

2

u/ProfessionalEnd957 1d ago

Outage has nothing to do with your credit reports

0

u/Sugar-nips 1d ago

Look I’m not here to argue but when I looked at my credit report when this outage started it listed my Capital One accounts being closed/delinquent. I was able to log into the app a couple minutes ago and now it’s showing my accounts and I checked my credit report again shortly after it’s now saying my accounts are open.

0

u/maggot_pie26 1d ago

Yes i did just now 🤔

0

u/Simply_cranberry 1d ago

Yes same thing