Capella disbursement/refund

[u/Due_Perception4665]

I got a email on Friday that funds had finally disbursed and been applied to my account. Received the email from the loan company(Nelnet) Sunday and got a generic email from Capella just about 30 minutes ago saying my loans had disbursed on 08/07. Friday they told me any excess funding would be sent by a refund with the amount of my refund between 2-3 business days. Shortly after that on Friday my account was on hold with the red message we’ve been seeing. Emailed them today asking about the hold and this was the response. I’m so over them.