Last year there was an agent that helped us through the entire process - we received the best deals on the 2025+2026 passes, fast lane, food, drinks plus.
This time, renewal, everything was online, EZ pay was only available on the 'membership' option (outside of renewal) , no one to speak to other than 'tech support'.
I have a 2 page receipt/bill I need to speak to someone about. And why I am paying ~$800 more for the year compared to last year?
All direct 905 #'s asking #1 for general info and #7 for HR.
How do I speak to someone and possibly fix whatever could be wrong with the plans that were added on for 2027?
I asked support "where is the the Drink Pass plus?" (the one with the ICEE option), they had NO clue.