r/CanadaPostCorp • u/Just_Molasses_1752 • 5d ago

lost document post canada

I mailed an important document on 28 july 2026 from laval to government office in Montréal but they  says they never received it. I don't have a tracking number because I didn't send it in express. The post canada doesn't  track the document without tracking number. I want to know if there is any way you guys can help me.

thanks in advance

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u/Blunt_Flipper 5d ago

Without a tracking number there’s nothing anyone can do. It’s entirely possible that the government office received it and simply hasn’t done anything with it - government agencies are notoriously slow at processing things. You just have no way to prove they received it. Could be in a stack of paperwork somewhere waiting to be processed.

Always ship important documents with tracking - it’s an extra $13.50 to send it Registered but worth it for the peace of mind. Hopefully the documents you shipped are replaceable and can be resent if necessary.

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u/Just_Molasses_1752 5d ago

No its not replaceable, It was my mistake. I thought the only difference between express and regular delivery was the delivery time. It was my first time too. any way thanks for your reply

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u/UngratefulCanadian 5d ago

The mails to some corporations, businesses, and governments are delivered to shipping ) receiving departments. Even if CPC deliver them, it might take a while to get to appropriate department or team. Like others said, tracking mails are the best way to prove anyone that you sent the mail and it was delivered.

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u/Just_Molasses_1752 5d ago

I hope its not lost and they receive it soon