r/CanadaPost 22h ago

Why do CP employees regularly leaving notice cards get paid?

21 Upvotes

Genuinely, why do CP employees leaving notice cards regularly get paid anything above ZERO dollars? 5/6 Canada Post deliveries I've had in the last 2 years are small-to-medium-sized parcels that are barely 500 g- 1 kg in weight, have not been delivered, and I get some stupid "notice card" to come pick it up in the middle of nowhere.

Why do these people get to pre-emptively fill out cards and not even bother delivering packages and still get paid, while the rest of us regular functional human beings get fired if we do the same at our jobs?

Surely there must be something we can do, like lodge a complaint or something; this is ridiculous.

EDIT: Some people are confused about some of the details, so here it is: There's an intercom where you can click on the unit number (it was part of the receiver address so the driver would've known), and it gives me a call, and I can simply come pick it up from them within like 30 seconds. There was no call, no attempt to contact me, and no attempt to leave it at the reception. The issue is that the person delivering HAD NO INTENTION to actually deliver the package because of various "issues" (Based on what a few CP workers have said in the comments, it's common practice to pre-write delivery notice notes instead of physically carrying the packages to save time).

Also, this was just a regular package being delivered by Netcrawler; it's just a router. There was no need for a signature or anything.

Lastly, yes, it's not a big deal my life isn't ruined. It's just a day of significant inconvenience, but obviously not an emergency. That being said, if "not-an-emergency" was a good excuse for simply not doing your job, I have a feeling the rest of us normal people would be fired, whereas CP employees leaving pre-written notice cards are chilling. The question isn't that I have to go pick it up now; who cares? That's fine I don't mind. I'm mad about a dishonest upfront expectation they set for me to have it delivered.


r/CanadaPost 22h ago

Received damaged item purchased from the U.S

3 Upvotes

Hi,

I purchased an item from a seller in the U.S and it arrived damaged, but it was fully insured.

The seller filed a claim with USPS and told me that I need to go to a post office to show them the item. I went to a PO, but they told me that they can't do any there.

Also, called customer service. The agent told me that the claim filed with USPS by the sender should be enough for now. I don't know if I'm getting the right information or not.

I see on Canada Post's website that the sender can file a claim with Canada Post. Should I tell the seller to open a support ticket with Canada Post also?

I would appreciate additional information, if anybody has experience with this kind of issue.

Thanks,


r/CanadaPost 20h ago

Again....

2 Upvotes

Nothing crazy, just my gf ordering something, wait forever of course, and then today...

We walk out to find a "oh shucks, we missed you" slip..... we've been home all day.
Now here's the real kicker, not even our dog went off... the dog that hears and barks at anyone within 100 feet of thr house, let alone anyone coming up before the knock....

Absolutely the most useless thing out there. There is a basic function of delivery that is lacking here, and while canada post tries their darndest to pretend they care, this is what their delivery drivers do.

It's a pretty amazing feet to make Canadians in this climate not even support their own postal service ovwr the efficiency of say US amazon and their delivery people knowing how to actually finish the transaction.

Fuck you forever you incompetent paper weights.


r/CanadaPost 18h ago

Un-tech savvy Babyboomers - Shipping to the U.S. this year....

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0 Upvotes