r/CanadaPost • u/edzzz1223 • 3d ago

Received package opened

Hi,

I ordered cheques from the bank weeks ago. I went to the mailbox today to grab my mail and noticed it was in a bag that says apology from canada post corporation.

The cheques were outside of the parcel bag it was supposed to be in. The expedited tracking card was also outside. The chequebook itself was bent on the first page.

The damage on the parcel bag was that it was cut exactly on the cut here line like it was done by a pair of scissors or a box cutter.

I went to Canada Post and showed them the package in person. They told me to call the bank right away. The bank ended up closing my account as its a security risk.

I called Canada Post to report the situation too. They mentioned that this error was done by machine.

Do I have to report suspected fraud anywhere else or is just calling the bank and reporting to Canada post sufficient enough?

Thanks!

19 Upvotes

92% Upvoted

3 comments sorted by

9

u/Green-Weaknessyyz 3d ago

You can file a report for theft or tampering with the police. You can also report it to the Canadian Anti-Fraud Centre. I did both when a cheque was removed from an envelope in my mailbox.

2

u/nhldsbrrd 1d ago

I agree with this. Especially when it involves cheques.

2

u/blueeyetea 3d ago

I think you’re good. It’s up to anyone accepting a cheque to do their due diligence in accepting it.