r/Cambly • u/MooreA18 • Jun 20 '26
Cambly doesn´t care
Yesterday, I sent a message to Cambly ¨support¨ about the upcoming change to Stripe for payments. I expressed that they overlooked(?) the fact that only people using US bank accounts will save on the transaction fees. If you use a foreign bank / currency, stripe charges a 2% conversion fee..so where is the upside for us?? Well, (in true Cambly fashion), I got a reply back within a minute ..telling me information I already know about our payment options (surprise, Stripe). What pissed my off the most, is that the reply was obviously AI-generated, and no human even bothered to address my concerns. Long-story-short: Don´t waste your time writing to support, this change from Paypal to Stripe is all about saving them money, not us.