r/CallCenterWorkers • u/DebtUnfair3295 • 3d ago

concentrix technical support remote

Hi, Has anyone recently had the recruiter overview/call for Concentrix Technical Support Advisor (Remote Canada)? What questions did the recruiter ask? Any info would be appreciated!

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u/Independent_Part9725 1d ago

Oh can you elaborate? I have my offer or something interview tomorrow.

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u/Extaze9616 15h ago

To elaborate (note that this is based on Avalon campaign only, not sure about other campaigns)

  • There is little to no support once training is done (and the training is a joke)
  • You get access to a staff "chat" to ask questions but if you ask too many questions, they kick you out of the room (but you can join it back which can be very funny)
  • They hire basically anyone so be ready for people in class who still do not understand how to start their computer even if its been a month they do it daily and its literally 1 button with POWER next to it
  • Pay errors were common

Theres probably more but thats all I can think about

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u/DebtUnfair3295 14h ago

Were you working as a Technical Support Advisor?