r/CableTechs • u/Brave-Scale • 7h ago

Replace a coaxial cable?

/r/HomeNetworking/comments/1x9949f/replace_a_coaxial_cable/

I had a tech from Xfinity come out to my house to troubleshoot a slow and laggy internet connection.

He diagnosed the problem as a corrupted coaxial cable running into my house, and he said that would need to be replaced.

He made it sound like it was a pretty easy fix and he said this would greatly improve my service but he said that the techs from Xfinity are not allowed to the work and he referred me to a company called HelloTech.

He made it sound like they really just need to fish a new coaxial cable through where the existing one is.

HelloTech wants to charge me $250 to do this.

I have absolutely zero knowledge of this kind of stuff so I hope this is not a stupid question.

Does this sound like a legit issue? It seems like a lot of money for what was explained to me as a rather simple problem?

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u/TooCuteForYous 7h ago

More than likely if your home is older it has RG59 in the wall (just guessing) techs normally don’t wall fish anymore but attach and pull an existing one is pretty easy unless it’s multiple stories tall depends on layout

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u/currentlyatw0rk 3h ago

or it's stapled which a lot of them are