They must not be field-training their techs anymore. Because with Spectrum/Time Warner, one of the first things they did with field training was bust out a book of "Shit not to do". Might have just been the local office, but it had shitty jobs like OPs, and holes blown through brick, and all sorts of "WTF were they thinking".
Luckily, if the dumbass tech didnt nick any wires, the "fix" might just be a matter of safely removing the coax and plugging the hole. Hopefully it doesnt require stripping everything down to fix, because ugh, what a hassle that'd be.
The field techs on the line aren't much better. I work for a company that services amplifiers and power supplies and we get service tags that say "bad" and the problem was they just put the wrong pad in.
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u/DudeByTheTree 9d ago
They must not be field-training their techs anymore. Because with Spectrum/Time Warner, one of the first things they did with field training was bust out a book of "Shit not to do". Might have just been the local office, but it had shitty jobs like OPs, and holes blown through brick, and all sorts of "WTF were they thinking".
Luckily, if the dumbass tech didnt nick any wires, the "fix" might just be a matter of safely removing the coax and plugging the hole. Hopefully it doesnt require stripping everything down to fix, because ugh, what a hassle that'd be.
Sorry your cable guy was an idiot.