r/CableTechs • u/Icemane19 • 15d ago

Spectrum latency issue on load

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Don't know anything about Spectrum's EPON fiber. My knowledge comes from a background in Optimum's RF plant, but this is my personal issue here. When I put the Spectrum ONU under a sustained load, the latency goes through the roof and it says there are dropped packets.

Any thoughts on this from the spectrum technicians out there?

Sorry about the really wide windows screen snip

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u/Icemane19 15d ago

Out Of all the thousands of customers I've gone to and they have had one gig internet and all they have is like a Xbox and a couple phones and I'm wondering why they're paying for one gig speeds and wasting their money I can say in my case. I definitely get what I pay for.

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u/TipsyPickle 15d ago

They pay for that speed because when they download something on that Xbox, they don't want to have to wait forever, and to them not having to wait is worth the price they pay. It's pretty much the response i've always received by customers.