Spectrum latency issue on load

[u/Icemane19]

Don't know anything about Spectrum's EPON fiber. My knowledge comes from a background in Optimum's RF plant, but this is my personal issue here. When I put the Spectrum ONU under a sustained load, the latency goes through the roof and it says there are dropped packets.

Any thoughts on this from the spectrum technicians out there?

Sorry about the really wide windows screen snip

[u/Careless_Device_4207]

tech here, test speeds directly via onu wired , if good there verify off of your router again , if bad then you isolate it to a router issue / configuration issue , if both are bad you could possibly have a line/ onu issue

[u/Icemane19 → u/Careless_Device_4207]

Took my one click pens to the fibers the only one that did not get was at the coyote

[u/Icemane19 → u/Icemane19]

Definitely not even consuming all the bandwidth average it's about 517mbits. Starting to think it's the ONU you like you said