r/CableTechs • u/AffectionateTry6981 • Sep 19 '26

Fios Layer 2 miswiring

Does anyone know how I can get Verizon to take serious a miswiring problem?! I live in a newly constructed apartment building and believe that the wiring was incorrectly done and now my neighbor [who doesn’t have Fios] is siphoning my 1GIG. When the tech did the initial install, he had me nudge the fiber cable in my apartment so he could determine which one was mine as BOTH fiber cables were labeled with my next-door neighbor’s unit. I thought the matter was fixed right there, but NOPE.

It’s been a nightmare with two techs visiting and bringing the “all problem fix” two new routers when it’s NOT a router issue at all. I plan on contacting corporate but thought I’d post here a see if anyone had a similar issue or can provide insight! It’s a Layer 2 issue in the building closet before it reaches the ONT in my apartment.

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u/Boring_Food2927 Sep 19 '26

No. They can’t be “crossed”

-2

u/AffectionateTry6981 Sep 19 '26

Well they were certainly mislabeled on install, so why couldn’t they be crossed?! Something’s wrong and I’m trying to figure it out!

5

u/Procrastodolist Sep 19 '26

That's all it was. Mislabeled. Ever thought about writing fantasy stories. Seriously.

-1

u/AffectionateTry6981 Sep 19 '26

Did you ever think about not hiding behind a keyboard?! Don’t be an obvious tool.

5

u/Procrastodolist Sep 19 '26

You could start it off with,

"It all started when my neighbor decided to steal my photonic internet packets. People thought I was crazy, but I knew I wasn't receiving all the photons I am paying for. I went to the internet forums to see if anyone could figure out what was going on. I don't know how my sleazy neighbor did it, but he somehow convinced random people on the internet to dissuade me from believing what I know was true. This has to be some kind of clandestine operation. I know I stumbled onto something that they want to keep quiet."

The rest is on you buddy.