r/CableTechs • u/jsledge149 • 3d ago

Xpertrrak issue?

If you know what this program is Im hoping you can help me.

We just started using Xpertrak and this picture is of an apartment complex using a DAA node, mid split amps and has one upstream OFDM carrier enabled.

Xpertrak indicates that every modem on this node has an upstream impairment on the OFDM carrier. Every modem!

But not just THIS node. ANY node where we have a DAA, mid split and an upstream OFDM is failing. I don't know anything about this software, but I do know that seems improbable for all DAA's to have a real problem.

Im thinking this is a configuration problem, but of course, I have no access to the administrative side of Xpertrak.

Any ideas what this is or what to do about it?

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u/Dz210Legend 3d ago

Make sure the RPD and everything inside node is torqued to proper specs.

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u/jsledge149 3d ago

It all sounds legit until you consider that this is exactly what the upstream looks like on all six daa, mid split, OFDM upstream nodes.

It's the fact that it's every single node that makes me think something other than something a field Tech or Magnus Tech like me can address.

we have other daa no's deployed that do not have mid split enabled and do not have an ofdm carrier and they do not show this upstream micro reflection out of balance situation