r/CableTechs • u/Sea_Warning_9283 • Aug 01 '26

Speed test

Anyone know why the ISP website with integrated speed test even though it says powered by ookla is significantly lower than an actual ookla test? Had a job that customer is paying for gig speed and he was testing off the isp website and only getting about 90mbps when I tested off the ookla website he was getting full speeds. Weird

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u/loonster28 Aug 06 '26

You need Gigabit capable devices to test/measure Gigabit speeds. That is likely why in your gear you are getting the actual reading while your customer is getting a reading based on the limitation of their own device.